FAQs/Support

Does Brexit make GDPR redundant?

No, the UK Government has already stated that they will be adopting GDPR as legislation irrespective of Brexit.

What is the General Data Protection Regulation that comes into force in 2018?

The EU’s General Data Protection Regulation (GDPR) is the result of four years of work by the EU to bring data protection legislation into line with new, previously unforeseen ways that data is now used.

Currently, the UK relies on the Data Protection Act 1998, which was enacted following the 1995 EU Data Protection Directive, but this will be superseded by the new legislation. It introduces tougher fines for non-compliance and breaches, and gives people more say over what companies can do with their data. It also makes data protection rules more or less identical throughout the EU.

What happens to the data if I terminate the service?

All the data is stored in accordance with the new General Data Protection Regulations, you will still have access to all your client and consultation data, you will just not be able to carry out consultations.

How safe is all of my client data?

We use Amazon Web Services which is a cloud based product used by companies such as Spotify, AirBnB & UniLever. It affords broad security certification and accreditation, data encryption at rest and in-transit, hardware security modules and strong physical security all of which contribute to data security of the highest levels. We are also registered with the Information Commission Office under the Data Protection Regulations, Registration Number: ZA303446

For information about what we do with personal data see our Privacy Notice

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